Effective date: January 1, 2026. Applies to richlandinsulation.com and all services offered by Richland Insulation.
Richland Insulation is a local insulation contractor based in Richland, WA. We operate the website at richlandinsulation.com ("Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us for services. If you have questions, reach us at hi@richlandinsulation.com.
When you submit our contact or estimate request form, we collect the information you enter - typically your name, phone number, email address, property address, and a description of the work you are inquiring about. We use this information solely to respond to your inquiry and schedule service.
Like most websites, our Site may automatically collect basic technical information when you visit - including your IP address, browser type, pages viewed, and the date and time of your visit. This information is collected through standard web server logs and third-party analytics tools (such as Google Analytics) and is used to understand how visitors use the Site and to improve its performance.
Our Site may use cookies - small text files stored in your browser - to remember your preferences and to support analytics. You can disable cookies in your browser settings. Doing so may affect some functionality of the Site, but will not prevent you from contacting us or accessing our content.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your information for automated profiling or targeted advertising.
We use a small number of third-party services to operate our Site and manage customer communications:
These providers are used only to the extent necessary to operate the Site and serve you effectively. We have no control over, and are not responsible for, their independent privacy practices.
We retain personal information you submit through our forms for as long as is necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship and for a reasonable period afterward for record keeping. Web server logs are retained for up to 90 days. Analytics data is retained in accordance with the applicable third-party service's default retention settings.
Depending on where you live, you may have rights regarding your personal information, including the right to:
To exercise any of these rights, contact us at hi@richlandinsulation.com. We will respond to verifiable requests within a reasonable time.
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.
We take reasonable steps to protect the personal information you provide from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is fully secure, and we cannot guarantee the absolute security of information transmitted through our Site.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after a change is posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
